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Latest News...
Opening Times
17 December 2008
Simply Boxes wishes every one a happy Christmas! ...

Cardboard Boxes
26 August 2008
Buy single walled cardboard boxes and double walle...

Black Stretch Wrap
24 July 2008
Simply boxes has just extended its range of stretc...

All major credit cards accepted

 

For Bespoke Designs
SIMPLY BOXES

Mill One
Pleasley Vale Business Park
Mansfield
Nottinghamshire
NG19 8RL
Tel: 01623 811050

sales@simply-boxes.co.uk
Archive Box Storage and Removal Boxes Home Storage and Removal Kits

Frequently Asked Questions

  • How do I find the right product for me?
  • How do I order?
  • How do I add more than one item to my shopping basket?
  • What happens if I select the wrong product?
  • How do I pay?
  • What personal details are required?
  • What will happen to my personal details?
  • When will the products be delivered?
  • How will the products be delivered?
  • Is it possible to deliver abroad?
  • Can I collect my order?
  • What happens if the products are damaged on arrival?
  • Why choose Simply Boxes?
  • Q How do I find the right product for me?
    A There are two ways to find the right product for you.
         Either
    a) Use the navigation tool bar to the left of the screen to select a product category to suit your needs, such as ‘boxes’, ‘home movers kits’, ‘archive boxes’ or ‘bubble wrap’
    Or
    b) Use the search button at the top of the screen – enter the type of product you are looking for, such as ‘storage boxes’ or ‘bubble wrap’. Click on the ‘go’ button and view the product range that matches your chosen criteria.
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    Q How do I order?
    A

    Once you have found the right product or products, simply update your chosen quantity in the ‘quantity required’ box and select ‘add to basket’. This will automatically take you to your virtual ‘shopping basket’.

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    Q How do I add more than one item to my shopping basket?
    A

    From the shopping basket, you can then choose another product by the same two methods in question 1 above (How do I find the right product for me?). Either type in a keyword in the ‘search’ box or use the left hand navigation tool bar to select the right category for you. Once you have chosen your second product, simply select the quantity and ‘add to basket’ as before.

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    Q What happens if I select the wrong product?
    A

    Within the shopping basket there is an option to delete each individual product. Simply click on the delete button. Then choose and select the correct product to add to the basket.

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    Q How do I pay?
    A

    Payments are accepted by a variety of major credit and debit cards, including Mastercard, Visa, Switch, Maestro. Follow the instructions in the payment screen, once you have selected your delivery date and provided your personal details.

    Unfortunately cheques or cash cannot be accepted through the website.

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    Q What personal details are required?
    A

    Simply Boxes only need to know your name, home address, delivery address if different and an email address to confirm your order. A telephone number helps, in case of a need to contact you more urgently than waiting for an email response.

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    Q What will happen to my personal details?
    A

    Simply Boxes may contact you in the future of any special offers on our website. We will not forward your details onto any other third party. If you would prefer not to be contacted by ourselves in the future, simply do not select the tick box giving permission for us to contact you. If at anytime you wish to come off our mailing list, simply email us as unsubscribe@simply-boxes.co.uk.

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    Q When will the products be delivered?
    A

    At Simply Boxes, we give you the opportunity to request a delivery option which suits your lifestyle. The options include a next day delivery, next day morning delivery and a Saturday delivery. Orders placed before 12 noon can be delivered the next working day.

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    Q How will the products be delivered?
    A

    Simply Boxes usually deliver products by courier. An email will be sent to you to confirm your order has been despatched. Please ensure that you are at the delivery address to receive it. A signature will be required to prove the product has been delivered.

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    Q Is it possible to deliver abroad?
    A

    Unfortunately at the moment delivery is limited to mainland UK only.

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    Q Can I collect my order?
    A

    All orders can be collected. To collect an order simply choose the delivery option "collection" and leave your contact details so that a collection time can be arranged

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    Q What happens if the products are damaged on arrival?
    A

    Please inspect your order as soon as possible. If goods are damaged, please contact us, email sales@simply-boxes.co.uk and clearly state the problem. We will endeavour to sort out any problems as soon as possible.

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    Q Why choose Simply Boxes?
    A Simply Boxes strives to make your life more simple. Whether moving house, storing or archiving home or business possessions, the last thing you want is a complicated order process, or a complicated choice. A box is a box. We want you to choose quickly and easily. If there are any ways in which you think we could make our website easier, please let us know at enquiries@simply-boxes.co.uk. Your feedback will be valued by us.
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